Service Requests and Comments

We are very proud of the excellent customer service we provide to our community and welcome all comments and concerns!

picture of pothole, garbage bag, tree and traffic lights — **Problem? Report it!**

Should you wish to report an issue about the website itself, please use this Website Feedback form.

Use the form below to report non-emergency problems with City services and bylaws.

Emergency
Fires/smoke, medical or police matters – 9-1-1

Bylaw Infractions and Complaints
Animal control, noise, parking and other bylaw complaints can be reported on the form below

Please Note: Submissions to this form are only monitored from 8:30 am to 4:30 pm, Monday to Friday (excluding statutory holidays).

Contact

Attention:*
Name*
First Last
Email*
Phone*
Do you wish to be contacted regarding this matter?
- No
- Yes
How would you prefer to be contacted?
Address
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Comments & Questions:
Consent*
I agree to the privacy policy.
CAPTCHA
Referrer URL
Phone
This field is for validation purposes and should be left unchanged.

Connect with us In Person:
Sarnia City Hall, located at 255 Christina St N
Visit us at Customer Service Area, first floor of City Hall

Regular Hours of Operation:
8:30 a.m. to 4:30 p.m, Monday to Friday

Phone:
519-332-0330 Fax: 519-332-3995

Mail:
City of Sarnia
255 Christina St N
PO Box 3018
Sarnia, ON N7T 7N2

After Hours:
Animal Control, Public Works & Parks Emergencies
Contact Sarnia Police
Phone: 519-344-8861

Public Works:
Phone: 519-344-1932
651 Devine Street
Sarnia, Ontario

Sarnia Transit:
1169 Michener Rd
Sarnia, Ontario
Phone: 519-336-3271

Have a specific department you need to get in touch with? Find a complete list here.